Contact
Contact HVAC Brookhaven
Phoning is the fastest route to a technician looking at your equipment. Everything you need is on this page.
Ways to Get Hold of Us
- Phone
- (770) 758-4599On a mobile device, tap to dial.
- Service area
- Brookhaven and nearby DeKalb and north Fulton towns
- Emergency line
- Emergency calls about no cooling, no heat or leaking equipment are answered day or night.
When We Are Working
| Monday | Booked visits 7 AM – 7 PM |
|---|---|
| Tuesday | Booked visits 7 AM – 7 PM |
| Wednesday | Booked visits 7 AM – 7 PM |
| Thursday | Booked visits 7 AM – 7 PM |
| Friday | Booked visits 7 AM – 7 PM |
| Saturday | Booked visits 7 AM – 7 PM |
| Sunday | Booked visits 7 AM – 7 PM |
The emergency number keeps answering after the booked-visit window closes, 24 hours.
What Helps When You Call
Phone (770) 758-4599 and describe the symptoms: blowing warm, not heating, leaking, making noise or leaving certain rooms uncomfortable. A rough install date and whatever you have tried so far help too. Our crew has 20 years behind it, so a few details are usually enough to know where to start.
What Happens After You Call
We ask what you are noticing
Symptoms, problem rooms, equipment age and anything unusual like smells or tripped breakers.
A technician comes and measures
The system is inspected and tested, and the cause is explained with the price to fix it.
You decide the next step
Nothing starts without your approval. Take the information and decide what works for you.
Common Questions Before You Phone
What happens if my call goes to voicemail?
Leave a voicemail with your name, number and the symptoms. We ring back once a line opens up.
Will I get a price during the first conversation?
For most repairs, the price depends on what the technician finds. We can talk through likely causes on the call, and you get an exact price before any work begins.
Are repairs covered after you leave?
Yes. Repairs come with a one-year workmanship warranty, so if the work we did gives you trouble within that year, call and we will come back to it.
Do you work outside Brookhaven?
Yes. Chamblee, Dunwoody, Sandy Springs, Doraville, Buckhead, Decatur, Tucker and the neighborhoods around them are all on our route.
Which problems justify the emergency number?
Dangerous heat with no cooling, a dead furnace during a freeze, water coming from the equipment, a burning smell or breakers that keep tripping. Any one of those warrants the emergency number.
One Phone Call Gets the Ball Rolling
Tell us what is going on. A technician will find the cause, explain the fix and give you the price before a single part changes.